How Westminster Village helped residents capture their stories with AI
AI-guided phone interviews helped residents document their life stories, no writing required.
The challenge
Around 40% of older adults want to preserve their life stories but face real barriers: structuring a narrative, knowing where to begin, and believing their experiences are worth recording.
How Candid helped
Candid guided each resident through seven structured phone conversations, each covering a different life stage, with no writing required and clear explanations of the process and privacy safeguards, making it accessible to residents without tech expertise.
The results
The pilot saw 86% of participants complete the full series, with the rest finishing at least three calls before deciding they had shared their most important stories. Westminster Village is now exploring Candid for work orders and general resident inquiries.
See what Candid can do for your communities.
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